Doggies That Lunch - Faq

Frequently Asked Questions


  

What is Doggies That Lunch?

Doggies That Lunch is a monthly subscription box filled with Doggy friendly toys and treats delivered straight to your door!

Whats in The Box?

The contents change each month to ensure your Doggy gets a great surprise with each box - every box will include a mixture of treats and toys to keep your dog entertained. Check out our social media channels @doggiesthatlunch to see sneak peeks!

How does it work?

Simply choose your package by selecting a monthly subscription, 3 month subscription or a 6 month subscription. We will take care of the rest! 

Subscriptions renew automatically on the 15th of each month but can be cancelled at any time. You will receive an email notifying you of your renewal on the 15th of the month – if you do not want your subscription to renew then you must have cancelled it before this date, or you may not be refunded.

How are the boxes priced?

Boxes are priced at £15 each with savings to be made when choosing a 3 month or 6 month subscription package. Shipping is added at checkout.

Shipping prices are as follows: 

UK - £2.99

Europe - £6.99

USA and Canada - £7.99 

Rest of the World - £10.99

Shipping 

We allow up to a week for parcels to be delivered in the UK and 28 days for parcels to be delivered internationally. Please only get in touch with us if your parcel has not arrived in this time frame. 

UK parcels are on a 48Hr service. 

Orders are only tracked in these countries – Argentina, Bahrain, Bangladesh, Barbados, Belarus, Brazil, Brunei Darussalam, Chile, China, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Hong Kong, India, Indonesia, Israel, Japan, Republic of Korea, Malaysia, Maldives, Mexico, Pakistan, Peru, Philippines, Puerto Rico, Qatar, Reunion, Russian Federation, Sri Lanka, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates.

If your country is not listed above, we do not have any tracking information available. Please get in touch if your parcel has not arrived within 28 days of the day it shipped. 

Occasionally there is duty tax to be paid if your parcel is held by customs. Please get in touch with us if this has happened to you on our customer service email – doggiesthatlunch@gmail.com 

Returns Policy

We are happy to accept returns for any faulty or damaged items - drop us an email at doggiesthatlunch@gmail.com and we can help resolve any issues or problems you may have.

Join us for Lunch!